Terms of Service
The Cardshark Emporium Terms of Service
Welcome to The Cardshark Emporium. By accessing or using our services, including browsing our website, purchasing products, and engaging with our Click & Collect service, you agree to adhere to the terms outlined below.
1. Introduction
The Cardshark Emporium, located at Liberty Cres, Beveridge, specializes in trading cards and related products. Our contact email is TheCardsharkemporium@gmail.com, and you can reach us by phone at 0413571176. These Terms of Service ("Terms") govern your interaction with us, including the purchase and collection of our products. By using our services, you accept and agree to these Terms.
2. Changes to the Terms
The Cardshark Emporium reserves the right to amend these Terms periodically to improve service quality, meet legal standards, and accommodate business needs. Customers are encouraged to review the Terms regularly. Continued use of our services implies acceptance of any modifications.
3. Products and Pricing
- Product Descriptions: We strive to provide accurate descriptions of our products. However, product details are subject to change without prior notice.
- Pricing: All prices are listed in AUD and are inclusive of applicable taxes. Pricing is subject to adjustment at any time, and we reserve the right to modify prices without notification.
- Availability: Product availability is not guaranteed until you complete your purchase. In cases of limited stock or discontinued items, we may cancel or modify your order with prior notice.
4. Purchasing Policies
- Order Placement: Orders may be placed via our online store or for Click & Collect. We may refuse or cancel orders at our discretion if we detect unauthorized transactions or other issues.
- Payment: Full payment must be made at checkout. We accept various payment methods as outlined on our website. Payments are processed securely to protect your information.
- Order Confirmation: Upon successful purchase, you will receive an email confirmation detailing your order. Should you not receive this confirmation, please reach out to us at TheCardsharkemporium@gmail.com or by calling 0413571176.
5. Click & Collect Service
- Location: Orders for Click & Collect can be retrieved at our Beveridge location, Liberty Cres.
- Collection Process: Upon receipt of your order confirmation, you may collect your order. A government-issued ID and order confirmation email may be required for verification.
- Hold Duration: Orders placed for Click & Collect will be held for up to 7 days from the confirmation date. After this period, uncollected orders may be canceled, and a restocking fee may apply.
6. Returns and Refunds
- Eligibility: Products may be eligible for return under the Australian Consumer Law if they are defective, damaged, or significantly differ from the described item.
- Return Process: To initiate a return, please email us at TheCardsharkemporium@gmail.com or call 0413571176 within 7 days of purchase. Returns are subject to verification and approval.
- Exclusions: Trading cards and other collectible items may have limited return eligibility. Items must be unopened and in original condition to qualify for a return unless otherwise stated.
- Refunds: Approved returns will be processed, and refunds will be issued to the original payment method. Refund processing times may vary based on your financial institution.
7. Privacy and Data Use
Our Privacy Policy, accessible on our website, outlines how we handle your personal information, including collection, storage, and use. By interacting with us, you consent to this data handling as per the Privacy Policy.
8. Intellectual Property
The content, design, and layout of our website and other digital assets are owned or licensed by The Cardshark Emporium and are protected by applicable copyright, trademark, and intellectual property laws. Unauthorized use of our content is prohibited.
9. Limitation of Liability
To the extent permitted by Australian law, The Cardshark Emporium disclaims liability for any direct, indirect, incidental, or consequential damages resulting from your use of our services or products. This includes but is not limited to loss of data, revenue, or profits arising out of access or use, or inability to use, our services or products.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising under or in connection with these Terms will be resolved in Victoria's jurisdiction.
11. Contact Information
For questions or concerns related to these Terms, please contact us at:
- Address: Liberty Cres, Beveridge
- Email: TheCardsharkemporium@gmail.com
- Phone: 0413571176